Deleted
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Post by Deleted on Nov 27, 2009 19:43:37 GMT
I laughably got a call from BT today asking if I wanted to switch to their broadband service. I spent the first 18 months of my Internet life with BT and during that time I was cut off at 8.30pm every night, had trouble getting on the net at all some days and watched my bill go up from the introductory offer of £26 a month to well over £50 a month. Furthermore, I was under contract with BT so I couldn't finish with them until my 18 month contract expired so I had to put up with sky-high bills, limited internet access and BT engineers taking to me down the phone blaming my TV and DVD player for interrupting the connection.
Since I've been with Virgin however, I've had very few problems and a more than reasonable monthly bill. Everytime I see a BT advert these days I burst out laughing because everything they say in the adverts is absolute bullshit.
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Internet
Aug 13, 2019 6:43:04 GMT
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Post by The Doctor on Aug 13, 2019 6:43:04 GMT
Laptop playing up. When connecting to Wifi it says 'no internet, secured' but no signal. I know the wifi is working as the phone connects.
Laptop gave up the ghost with internal wifi thing last year then was ok on ethernet cable until a month ago but has been fine with wireless USB adapator. Was working fine last night.
Help! Any way to fix this or is it time to scrap it?? Computer with no internet is useless to me.
-Ralph
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Internet
Aug 13, 2019 6:46:24 GMT
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Post by The Doctor on Aug 13, 2019 6:46:24 GMT
When I go to Troubleshooting it says 'Wifi2 doesn't have a valid IP configuration Not fixed'. It says it can't fix it. What do I do? What is Wifi2? The signal showed up under just 'wifi' until last night.
Yes I have restarted the laptop.
-Ralph
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Post by Philip Ayres on Aug 13, 2019 6:57:02 GMT
A good start
Turn the laptop off.
Turn the interweb box off
Leave it a minute or two
Turn the interweb box on
Leave it a minute or two more
Turn the laptop on.
I presume you share an interweb connection with Dr M and Mrs Dr M at the moment?
If not, who's interweb are you using?
If so, Have they had trouble?
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Internet
Aug 13, 2019 7:10:03 GMT
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Post by The Doctor on Aug 13, 2019 7:10:03 GMT
The house wifi is fine because I was connecting with it on the phone.
I restarted the laptop 3 times. I even took the wifi usb adapter out and plugged back in 3 times in different ports.
Computer is fucked.
-Ralph
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Post by Philip Ayres on Aug 13, 2019 7:17:43 GMT
The house wifi is fine because I was connecting with it on the phone. Not necessarily, maximum number of concurrent connections exceeded perhaps. Our interweb goes kaka if all of us are using it, or it rains, and Jonathan uses a certain video heavy game. I restarted the laptop 3 times. I even took the wifi usb adapter out and plugged back in 3 times in different ports. Computer is fucked. -Ralph Not necessarily, The adaptor could have gone pop, which is one of my fave bets at the moment. I presume other USB devices function OK? |
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Internet
Aug 13, 2019 7:19:44 GMT
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Post by The Doctor on Aug 13, 2019 7:19:44 GMT
Yes.
The adaptor is less than a month old.
Folk were asleep so the connection can't be overtaxed. Last night I was running live streaming video on it fine.
-Ralph
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Post by Philip Ayres on Aug 13, 2019 7:44:44 GMT
The adaptor is less than a month old. That would seem to weigh against it going wrong, but USB dongles are notoriously fragile. Folk were asleep so the connection can't be overtaxed. No, but it could be having problems north of you.... did you say the phone was OK through it? Are you sure it's the home interweb it's using and not the 4G? How are others on the home interweb this am? Last night I was running live streaming video on it fine. -Ralph That was last night, this is this morning. I know the weather has been rather poor in the MChester area, it's quite possible some excess water has made it's way into a junction box somewhere. |
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Aug 13, 2019 10:47:31 GMT
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Post by The Doctor on Aug 13, 2019 10:47:31 GMT
The phone was connected to wifi as I am saving 4g data due to impending move.
-Ralph
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Internet
Aug 13, 2019 19:50:52 GMT
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Post by Fortmax2020 on Aug 13, 2019 19:50:52 GMT
There were problems with the WiFi in the house last night. Seems fine now this evening. Nothing is wrong with your laptop.
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Internet
Aug 13, 2019 19:54:44 GMT
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Post by Fortmax2020 on Aug 13, 2019 19:54:44 GMT
Also don't jump to mad decisions like scrapping your laptop just because of a temporary glitch. Jenni at the computer shop can look again or just get you a new WiFi USB magic stick.
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Post by The Doctor on Aug 13, 2019 20:46:01 GMT
Resetting the M router seems to have done the trick though as a precaution I have procured a spare magic USB stick for when I am in Section 31 Control.
-Ralph
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Internet
Aug 13, 2019 20:57:06 GMT
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Post by Pinwig on Aug 13, 2019 20:57:06 GMT
I would also buy a spare finger to push the reset button on the router.
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Internet
Aug 14, 2019 22:06:41 GMT
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Post by Fortmax2020 on Aug 14, 2019 22:06:41 GMT
Spare. Fingers.
Yes. Ralph might well need them after tonight.
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Internet
Aug 14, 2019 22:11:07 GMT
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Post by Pinwig on Aug 14, 2019 22:11:07 GMT
Prescient, me.
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Internet
Sept 8, 2019 19:46:00 GMT
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Post by Fortmax2020 on Sept 8, 2019 19:46:00 GMT
Can anyone recommend a decent broadband supplier? We have had good performance from Virgin but it is getting too pointlessly expensive so looking to switch. We will need to install a phone line to do this as well.
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Post by The Doctor on Sept 8, 2019 20:13:51 GMT
I've used BT for about a decade. Not the cheapest by a fair bit, but the service is very very reliable. I can count the outages I have had with them on one hand. Used a few other companies prior to that which were cheaper but not as reliable.
-Ralph
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Post by Philip Ayres on Nov 20, 2020 20:00:28 GMT
BT Hub 3's playing up. It keeps dropping the wireless connection for all machines connected to it at the same time. However it thinks it's fine as all three lights stay on inc the Wireless.
We know it's the hub as it happens on all machines at once
We know the broadband is OK as the hard wired devices work fine
Any ideas?
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Internet
Nov 20, 2020 21:28:21 GMT
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Post by The Doctor on Nov 20, 2020 21:28:21 GMT
How many lights can you see?
-Ralph
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Post by Philip Ayres on Nov 20, 2020 22:51:56 GMT
3
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Post by The Doctor on Nov 21, 2020 7:08:22 GMT
THERE ARE FOUR LIGHTS!
-Ralph
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Post by Philip Ayres on Nov 25, 2020 23:25:10 GMT
New router in. Smart Hub 2. Let's see how she goes...
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Post by Philip Ayres on May 25, 2023 8:48:02 GMT
Internet upgraded to full fibre yesterday. Getting some stonking results on some of our machines, notably my netbook which I mainly use just for Zoom, less so on my Laptop & Desktop. The netbook produces the same excellent result wherever it is, including right beside the laptop and desktop, so I think we can rule location/walls out as a factor. Besides the laptop has a 3m line of sight to the SmartHub2. The table at www.bt.com/help/broadband/learn-about-broadband/different-types-of-bt-hub gives the SmartHub 2's specs So..... 1) Is there anything I can do to the existing setup better - would deleting the existing connections and setting them from scratch help? 2) I'm guessing the main problem is hardware and the onboard wifi for the devices, can anyone point me at some USB devices that would give better results? The Doctor - already done it so don't suggest it |
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Internet
May 25, 2023 12:26:49 GMT
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Post by The Doctor on May 25, 2023 12:26:49 GMT
Try running a Level III Diagnostic.
-Ralph
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Post by Philip Ayres on May 25, 2023 12:33:12 GMT
The Doctor: which bit of did you not get ?? ?? ?? ?? ?? ?? ?? ?? ??
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Post by Philip Ayres on May 25, 2023 12:56:40 GMT
Both machines which are slower use the 2.4GHz Wireless Band
The machines which are faster use the 5GHz Wireless Band.
Is there anything I can do to switch the slower machines up or are we back to a hardware limitation?
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Internet
May 25, 2023 13:09:51 GMT
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Post by The Doctor on May 25, 2023 13:09:51 GMT
The Doctor: which bit of did you not get ?? ?? ?? ?? ?? ?? ?? ?? ?? Have you tried rolling under a slowly descending door? -Ralph |
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Post by Andy Turnbull on May 25, 2023 17:43:32 GMT
Both machines which are slower use the 2.4GHz Wireless Band The machines which are faster use the 5GHz Wireless Band. Is there anything I can do to switch the slower machines up or are we back to a hardware limitation? It depends if they can support it, you'll need to find out what wireless adaptor they have and if it supports it, you should be able to switch them if they are windows based easily enough. |
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Post by Philip Ayres on May 25, 2023 19:58:53 GMT
Both devices are 2.4 GHz only.
To eBay for a 5 GHz wireless dongle
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Internet
May 25, 2023 21:34:37 GMT
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Post by The Doctor on May 25, 2023 21:34:37 GMT
Re-route the ODN conduits!
-Ralph
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