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Post by Philip Ayres on Jun 10, 2011 18:31:14 GMT
What was the delivery time like on your Generations? I'm wondering where mine is....
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Post by Andy Turnbull on Jun 10, 2011 18:37:25 GMT
Shipped on the 17th May got it on the 28th of May.
Andy
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Post by Philip Ayres on Jun 10, 2011 18:47:06 GMT
Mine was sent 3 days later and still hasn't shown up!
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Post by Andy Turnbull on Jun 10, 2011 18:49:37 GMT
could be with customs. My tf animated manga was shipped way before the generations book and arrived a day later.
Andy
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Post by Philip Ayres on Jun 17, 2011 7:34:56 GMT
Still awol
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Post by Philip Ayres on Jun 22, 2011 14:43:40 GMT
33 days and counting..... A friend is in Japan: I've asked him to buy me a copy cos HLJ's FAQ says you have to wait until NINETY days have passed: www.hlj.com/helpcenter/shippingcost.htmlHere are some general guidelines for shipping times. Keep in mind that this is the amount of time it takes after you receive your shipping notice, not after the time you place your order.
FedEx: 3-5 days
EMS: 5-14 days
Air Mail: 7-10 days
SAL: 7-45 days (varies greatly by country -- Brazil, Belgium and Italy are especially slow) www.hlj.com/helpcenter/delivery.htmlBefore you contact us about a missing package, please allow twice the maximum number of days shown on our shipping times page. In the meantime, check the online tracking if your package was shipped by FedEx or postal service EMS. |
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Post by The Doctor on Jun 22, 2011 17:39:00 GMT
Sadly, I think you're due in the postal woes thread.  -Ralph |
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Post by Philip Ayres on Jul 5, 2011 6:56:57 GMT
grrrr: Hi--
Thanks for writing.
We're sorry to hear that your package (invoice #******) hasn't reached you yet. It was shipped to you by the Japanese Postal Service on May 20 by SAL class as you requested. Unlike priority EMS class, economy SAL class moves on a space-available basis (by ground over land and by air over water) and **does not have a tracking number or code number.**
Because the postal service moves SAL-class packages on a space-available basis, it's unfortunately not possible to predict exactly how long it will take for a package to be delivered by SAL class. Your friends receiving it within 11 days is not a guarantee that it will also be delivered to you within that amount of time.
In addition, your Customs department may have selected your package for inspection, and there may be a backlog of packages being inspected.
For the usual times for SAL package delivery, please see Item 2: "How long will it take for my order to reach me?" in our FAQ at www.hlj.com/helpcenter/shippingcost.html .
If your package hasn't reached you within the 90-day time limit stated in our FAQ--in other words, if it hasn't arrived by Aug. 20--please let us know and we'll be glad to help. In the meantime, if your package is returned to us, our shipping department will e-mail you immediately.
Thank you for your patience, and for doing business with us.
-------
and the chances of them sourcing another copy in mid August are ..... |
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Post by The Doctor on Jul 5, 2011 7:05:46 GMT
I get 'nothing found' when looking for it on the website.
TF Source usually carry these books but I can't find it on their site.
-Ralph
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dasi
Scraplet
Posts: 33
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Post by dasi on Jul 5, 2011 19:18:51 GMT
Philip, I hope yours turns up, but if you aren't able to get a copy any other way I'm prepared to part with mine for what I originally paid for it, which is £26 (plus £3.82 1st class recorded postage). PM me if interested.
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Post by The Doctor on Jul 16, 2011 21:41:20 GMT
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Post by Philip Ayres on Jul 16, 2011 21:53:44 GMT
You know why don't you?
BECAUSE PHIL BOUGHT A REPLACEMENT COPY THIS MORNING!!!!!
Curse you HLJ!
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Post by The Doctor on Jul 16, 2011 21:56:21 GMT
Oh dear!
-Ralph
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Post by Philip Ayres on Jul 19, 2011 13:40:12 GMT
I finally have a copy and it's superb. More animated, lots of movie toys from 2 & 3, lots of United & Generations. Did you spot which Generations toy was missing ?
Loved the modified Lugnuts sitting on the table in the Japanese designer interview. I'd never pictured Rack & Ruin as a jet before!
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Post by Philip Ayres on Aug 20, 2011 21:57:58 GMT
The appointed day has arrived, it's still not here so an email has gone to HLJ..... |
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Post by Philip Ayres on Sept 9, 2011 7:37:07 GMT
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Post by Philip Ayres on Oct 6, 2011 13:18:49 GMT
Finally, FOUR months and one extra shipping charge later I have my copy of TF: Generations 2011 v1 from HLJ. As is well documented this is now my SECOND COPY. Grrrr.
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Post by Andy Turnbull on Oct 6, 2011 13:51:43 GMT
At least it got to you! All postal woes pale when stacked next to Ralph's.
Andy
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Post by Philip Ayres on Oct 6, 2011 15:21:03 GMT
It's made a return journey to Japan in that time!
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Post by The Doctor on Oct 6, 2011 16:51:33 GMT
At least it got to you! All postal woes pale when stacked next to Ralph's. Andy Indeed. -Ralph |
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Post by legios on Oct 6, 2011 20:06:50 GMT
It's made a return journey to Japan in that time! And probably has more frequent flier miles than all of us put together.... Karl |
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