Got an email that looked just like one from TV Licence saying my direct debit was suspended. Had no reason to think it was a fake as I realised I hadn't updated my address details. Was halfway through updating my bank details when I had a sudden thought. Closed the window and checked the email with the actual licence details from last week and the account numbers didn't match.
Damn near shat myself. I think I closed the fake site in time but now I am really worried I didn't and doubting myself.
Reported it to RBS on their chat thingy and they told me to forward the email to them.
Fuck sakes. I'm usually good at spotting this kind of thing. It's really shaken me up.
Last Edit: Aug 13, 2020 15:06:32 GMT by The Doctor
After last week's fright with the fake TV Licensing scam, looks like a fake Netflix phishing scam. Text with verification code and an email telling me to update my payment information. I was half awake but didn't click on the link and went direct to Netflix site and updated my details anyway. Should I not have done that? I was half awake! Changed my password anyway and forwarded the suspicious text to Netflix. Bizarrely, that email that may or may not have been dodgy has vanished from my email! It's not in any of the folders! Fuck sakes! Panicking now.
If you independently went to Netflix's site and changed your own details then no harm will come of that. A phishing email won't know anything about you other than your email address, so all you've done is log in and change your own details like you would on any site. Nothing to worry about. The only time a phishing email can be dangerous is if you click a link in it or open an attachment, but you haven't done either of those things.
I need to be on guard more. A charity I donated to recently had a data breach so my email has clearly been harvested. Scary stuff.
Another rule of thumb if your card number, sort code or account number haven't changed ignore any request to update or renter them. Also don't do anything whole half-asleep. If it is genuine it won't be that urgent.
No harm will have come though from going to Netflix's site and bypassing the scam email. You are fine. Stress not.
I was amazed to learn from a phone call last week that BT would like to apologise for the internet problems I've been having recently and would like to provide me with a free upgrade and a new BT home hub.
I did enjoy the DVLA sending me an email with a picture of a dog as their Outlook avatar, that was a clue.
Best advice is always check the from address (not just the name) and any links to see if they go to the official website. Never click through links in an email.
Sky has some serious issues with their security - both myself and a relative after making a service call (one for outages, another for equipment installation) have been phoned a few days after resolution being told that our IP Address is public. Oh no! Let's go into the router settings and see... Golly gosh, it *is* listing a public IP address on the WAN. Which btw is fine, next thing they do is install some RDP software and then have full control of your computer. I can see how some people could really fall for this.
Jim Browning was in the Panorama last year about scam call centres. As much as he's not the best video editor or charismatic video narrator, his videos have some decent stuff.
BT were back on the phone a minute ago. Anxious about the fact intruders are trying to hack my devices through the home hub I don't have. This time out of curiosity I talked long enough to find out what the bloke was trying to do, seems he was intending to get me to download software that would act as a firewall to stop these nasty people trying to steal my bank details.