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Post by Llama God on Oct 16, 2020 7:15:45 GMT
Don't think I'll be able to get away with not pre-ordering Jazz and Hot Rod...
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Post by Philip Ayres on Oct 16, 2020 16:05:47 GMT
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Post by The Doctor on Oct 16, 2020 16:37:31 GMT
Also at Star Action Figures.
-Ralph
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R0B0_G0D
Turbofox
Finding Peace Through the Tyranny of Toy Collecting
Posts: 61
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Post by R0B0_G0D on Oct 16, 2020 18:19:19 GMT
Runabout gone already at both. Less than an hour, apparently. And no UK stock for Thrust. ******* sick of this.
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R0B0_G0D
Turbofox
Finding Peace Through the Tyranny of Toy Collecting
Posts: 61
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Post by R0B0_G0D on Oct 16, 2020 18:28:49 GMT
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Post by Benn on Oct 16, 2020 18:31:57 GMT
I gave up on ID pretty quickly. Star has seen me through my Runabout need, but I'm just glad I was able to be on a PC at the time.
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Post by Pinwig on Oct 16, 2020 18:42:50 GMT
Blimey I'd forgotten something was happening today. Ta for the pointer to C&C, managed to get a Runabout.
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Post by The Doctor on Oct 16, 2020 18:49:39 GMT
Runabout gone already at both. Less than an hour, apparently. And no UK stock for Thrust. ******* sick of this. I reached my limit on tolerance for so much of Transformers now being exclusives that sell out in minutes or aren't available in the UK a few months ago and stopped paying attention! I feel more relaxed for it. Suddenly, I enjoyed the hobby more. -Ralph |
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R0B0_G0D
Turbofox
Finding Peace Through the Tyranny of Toy Collecting
Posts: 61
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Post by R0B0_G0D on Oct 16, 2020 18:54:04 GMT
Runabout gone already at both. Less than an hour, apparently. And no UK stock for Thrust. ******* sick of this. I reached my limit on tolerance for so much of Transformers now being exclusives that sell out in minutes or aren't available in the UK a few months ago and stopped paying attention! I feel more relaxed for it. Suddenly, I enjoyed the hobby more. -Ralph You are a wiser person than me, Ralph-sama. *bows deeply* |
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The Huff
Thunderjet
Hufferlover
Posts: 4,243
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Post by The Huff on Oct 17, 2020 9:36:26 GMT
Indeed. I don't know how 'collect them all' fans can relax and have fun at all at the moment.
I was looking forward to buying Runamuk when he is released, but mainly due to having his brother at some point to go alongside him. This has stopped me buying either now, but no big deal. (I have the originals anyway).
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Post by Andy Turnbull on Oct 17, 2020 11:02:41 GMT
Here's the real issue, you are actively training your audience to know they can't expect to get your product, so they stop looking for the product and lose interest. It's absolutely idiotic strategy.
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Post by Pinwig on Oct 17, 2020 11:53:40 GMT
Not impressed with ID at the moment, who were until recently my fave of the sellers. Not only do they put up preorders at a time when people who work normal hours can't be on the site, but all of the recent TF orders I've had from them have been sent without any internal packaging. The Rampmaster set turned up this morning in a jiffy bag - all backing cards creased to buggery. The only one of about six orders sent in the last few weeks that had packing paper was Legends Mysterio because I can see they'd all get sent straight back if the cardbacks were creased.
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Post by Andy Turnbull on Oct 17, 2020 11:55:38 GMT
It's not been a good showing from ID or Kapow of late, appreciate things are not as they would normally be, but yeah, my Pit of Judgement box was dinged as there was no internal packing.
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Post by Pinwig on Oct 17, 2020 12:04:59 GMT
Thing is, there's no point mentioning this to them as valid customer feedback because you know full well at the moment you stand every chance of them telling you to do one and cancelling your other preorders.
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Post by Benn on Oct 17, 2020 12:15:22 GMT
Yeah, Soundbarrier came in a folded Jiffy. Cardback is fine, fortunately.
I think my next expected delivery should be with Star, so lets see hw they do...
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Post by Philip Ayres on Oct 17, 2020 12:28:50 GMT
3 Slitherfangs in a bag here.
6 Battlemasters in a box
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Post by Slack on Oct 17, 2020 15:02:44 GMT
I've had similar issues, poor packaging, fortunately everything was okay
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Post by The Doctor on Oct 17, 2020 16:51:54 GMT
Here's the real issue, you are actively training your audience to know they can't expect to get your product, so they stop looking for the product and lose interest. It's absolutely idiotic strategy. It's why I stopped buying MOTU Classics when they were a thing as it became too difficult to buy the products. I lost interest completely. I wasn't even aware that range had ended until recently. TF is going the same way. -Ralph |
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Post by The Doctor on Oct 17, 2020 16:53:52 GMT
It's not been a good showing from ID or Kapow of late, appreciate things are not as they would normally be, but yeah, my Pit of Judgement box was dinged as there was no internal packing. Same here. I was not impressed what with it bring a premium product where the packaging is part of what customers are paying for. I have paused toy buying until next year for unrelated reasons but when I am in the market again I'll be using Star. They package things well. -Ralph |
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Post by browny87 on Oct 17, 2020 18:12:23 GMT
missed runabout as i was mentally busy with work  star always pack all my stuff in tons of bubble wrap so they are my fave retailer these days. Also if you are bored Wayne (the owner's) facebook post are quite humourous on the shit he has to deal with!! |
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Post by Benn on Oct 17, 2020 18:14:44 GMT
I think Zavvi have Runabout in.
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Post by browny87 on Oct 17, 2020 18:17:16 GMT
do they really get that stock in tho? i really dont trust them, might bob a preorder in and see
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Post by Benn on Oct 17, 2020 18:40:50 GMT
Never used them to be honest. I just saw on Twitter that he was available, so... I guess between them and Amazon you have to take a lot on hope.
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Post by browny87 on Oct 17, 2020 20:43:39 GMT
ill probably try zavvi an just fingers crossed it
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Post by Llama God on Oct 18, 2020 9:38:42 GMT
It's not been a good showing from ID or Kapow of late, appreciate things are not as they would normally be, but yeah, my Pit of Judgement box was dinged as there was no internal packing. That's an interesting point that I'd totally not noticed. Prior to... well, this year, really... I'd been impressed with ID's packaging - some padding, but not too much that there was loads of wasted space in the shipping box, a al Amazon. But yeah, now I think about it, Scorponok and the Quint Pit both had no padding. Which I can kinda understand given the size of the boxes, but it's not ideal for packaging that's meant to be displayed... |
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Post by Llama God on Oct 18, 2020 9:40:12 GMT
missed runabout as i was mentally busy with work star always pack all my stuff in tons of bubble wrap so they are my fave retailer these days. Also if you are bored Wayne (the owner's) facebook post are quite humourous on the shit he has to deal with!! His posts have actually given a valuable insight into just how well things are going, and it's helped me understand a lot. Definitely a better approach than Kapow's 1984-esque "this is all fine" attitude... (And yes, I know Kapow have just launched a Facebook group for product updates, but... they should've been doing that already.) |
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Post by browny87 on Oct 18, 2020 11:55:36 GMT
exactly! im more inclined to support star as they did this from word go, didnt delay and dawdle on it before launching a second way of informing people
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Post by Slack on Oct 18, 2020 12:13:44 GMT
I've been moving more orders to Star as well.
The thing that frustrated me with the Quint pit not being padded was that if there was damage then it is not replaceable
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Post by browny87 on Oct 18, 2020 18:12:32 GMT
yeah 1-2 items ive had from ID have been damaged and they are like "we can refund it but nothing else" star seem to have seen a gap in the market in that they provide customer service....
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Jim
Thunderjet
Micromaster Backside Monitor
Now in glorious Ultra HD 4K
Posts: 4,925
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Post by Jim on Oct 19, 2020 14:04:39 GMT
I haven't ordered a lot from ID Toys, but they've always been a bit rubbish in that regard in my experience - I think every order I've made with them has come with damaged packaging, the most recent being Thundercracker and Skywarp in a box so badly mangled I was half expecting the toys to be damaged.
Star have always been really great from the point of view, and the service as mentioned. I hope they have got properly back on track with shipping though - I got the shipping notice today for some items that were in stock more than a month ago, two of which were supposed to be for my daughter's birthday last week :(
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