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Post by kinggrimlock on Mar 23, 2017 18:10:03 GMT
I *think* over time the Judge Dredd one got ahead of both, but I've honestly lost track of what's in the shops and when, so it may happen eventually. But yes, it's not a perk of subscribing to get both early, as you get both month's releases bundled together rather than sent individually. And as it's free shipping it seems churlish to complain about that. So it's not unreasonable to expect it ahead of the second release but not the first of that month IMO.
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tomwe
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Post by tomwe on Mar 24, 2017 10:49:15 GMT
Correct. That's how both Hachette and Eaglemoss work with their partworks. You usually get the subscription slightly before the release of the second volume that month. Andy I'm only going by my experience with JDMC, which is the weekend before the release of the first volume you get. But fair enough.
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Post by Andy Turnbull on Mar 24, 2017 12:36:27 GMT
Correct. That's how both Hachette and Eaglemoss work with their partworks. You usually get the subscription slightly before the release of the second volume that month. Andy I'm only going by my experience with JDMC, which is the weekend before the release of the first volume you get. But fair enough. My JDMC varies when it is delivered, but the rest of my partworks always seem to be just before the 2nd volume is released. Andy
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primenova
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Post by primenova on Mar 27, 2017 13:05:36 GMT
Anyone got #7,8 on the sub page yet? On the website account listing
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tomwe
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Post by tomwe on Mar 27, 2017 14:24:30 GMT
Anyone got #7,8 on the sub page yet? On the website account listing My subs listing doesn't show the issues at all, just the payments. Webchat said the issues shipped to me 16th maybe 17th March but not show up this weekend as I hoped.
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Post by inflatabledalek on Mar 29, 2017 16:26:39 GMT
Not sure why it takes a few days to show up, but DD payment for the 24th of March is now on the account. So this weekend we shall see...
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tomwe
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Post by tomwe on Mar 31, 2017 10:58:49 GMT
Got my box today - tin plate and issues 7 & 8. Didn't come with the replacement for issue 1 that is shrink-wrapped on the newsstands, and 7 has a dent in the cover. Standard for when they ship in these useless big boxes. Not really too impressed with this tin cover thing either. Same scratches on each corner that I've seen from others. Won't pursue a replacement for that though as its pretty useless, but have used live chat on hatchette site to request new 7. They said issue 1 was sent separately just this week.
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primenova
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Post by primenova on Mar 31, 2017 13:55:23 GMT
Kinggrimlock profile image - John Higgins was on BBC news this morning.
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primenova
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Post by primenova on Apr 2, 2017 6:21:37 GMT
I didn't get my #7,8 yesterday but have noticed my address details on subs page has been changed - house number & surname removed.
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Post by inflatabledalek on Apr 2, 2017 12:02:23 GMT
Oh crap, mine has lost the surname as well...
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Post by The Doctor on Apr 2, 2017 17:39:46 GMT
Place an order with your newsagent instead!
-Ralph
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Post by duffism1981 on Apr 3, 2017 17:20:16 GMT
I logged into my account as I need to cancel my subscription and pay for what I have already received, but my profile on their site contains nothing. No address details, no orders, no subscription. This is strange. The only information is my email address.
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primenova
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Post by primenova on Apr 4, 2017 11:38:27 GMT
Did have a mess up with mine - but I only need to be getting #7-10 from them but got this email back, so the box just had my first name & street name on it
We have amended the address. With the parcel that was sent, looks like the house number was not included.
Please notify us should you not receive the consignments by Friday, so we can replace them should you not receive them.
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Post by Bogatan on Apr 4, 2017 13:57:38 GMT
IVe lost track, did we already get the issue 1 replacement because my issue 7 didnt come with one either.
It did come with a nice mug though.
Is that it for the free gifts?
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Post by inflatabledalek on Apr 4, 2017 14:07:47 GMT
7 and 8 arrived!
Guess if the address was right. Go on, guess. You'll never guess.
The postwoman is actually used to this now and knows where to take it, but it's not her job to guess at where people live!
No one double either...
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Post by browny87 on Apr 4, 2017 14:56:08 GMT
i haven't had mine yet >.<
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Post by browny87 on Apr 4, 2017 14:56:33 GMT
its been so shambolic, they might actually make money if they got their shit together and did things correctly!
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tomwe
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Post by tomwe on Apr 4, 2017 15:41:42 GMT
Thought I'd better look since everyone else was talking about addresses, and yeah mine had changed to: E Tom <street name only> <postcode only>
messenger chat dude said he'd corrected it. So dumb since they have my correct details on the Addresses page, and on JDMC.
I think the #1 shipped at the end of last week, as will have my requested replacement for #7. Who knows whether they will get here.
What a shambles!
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primenova
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Post by primenova on Apr 4, 2017 17:31:17 GMT
So #1 must be on it's own - unless they are sending it with the bookends then #9,10 together.
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Post by Andy Turnbull on Apr 4, 2017 18:19:16 GMT
7 and 8 and the free mug are here.
Andy
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Post by browny87 on Apr 8, 2017 11:34:59 GMT
think im gonna end up with a newsagents, i havent had any issues for ages, think the last i got was 5 lol!
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Post by Benn on Apr 10, 2017 8:02:30 GMT
Last week Hatchette sent me a letter saying that my bank account had declined their payment, and I owe them about £30. I haven't had chance to sort that out yet, what with one thing and another, but today I find they've sent me the replacement Target: 2006 anyway. Jolly nice of them.
At least they haven't screwed up my address...
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Post by Andy Turnbull on Apr 10, 2017 14:26:58 GMT
My replacement Target:2006 just dropped through the door.
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Post by Bogatan on Apr 10, 2017 16:14:51 GMT
Ditto.
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Post by The Doctor on Apr 10, 2017 16:17:50 GMT
My replacement Target:2006 just dropped through the door. How many copies of Target: 2006 do you have now? -Ralph
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primenova
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Post by primenova on Apr 10, 2017 17:01:17 GMT
Got mine. I have 2 copies of the test run & 2 copies of corrected one & 5 of the incorrect one.
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Post by Andy Turnbull on Apr 10, 2017 17:45:22 GMT
Hachette wise.
3 copies of the test run. My original sub, one I bought in the shop and my new one.
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Post by Jaymz on May 17, 2017 20:13:22 GMT
Tried to cancel my sub via the website, got a confirmation e-mail addressed to someone else and with a different sub code than mine. So I've possibly cancelled someone else's sub, sorry Mrs Sinnott.
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Post by Pinwig on May 17, 2017 20:32:04 GMT
This all sounds absolutely horrendous. I haven't had any of these problems with the Dredd series. Just the dented corners due to the crap packaging.
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Post by browny87 on May 18, 2017 9:12:36 GMT
mines cancelled and now I have a standing order with WHSmiths Selby!
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